Target shopper orders 3 strange books. Instead, they sent a Bible

When ordering a product online, errors occasionally occur during the packaging of the order: something is left out or the wrong version of something is supplied. With a simple phone call or email to customer service, some of these accidents can be easily resolved.

One Target shopper says their book order from the retailer not only came with the wrong item packaged, but they believe it was done on purpose.

TikToker Liv (@fooddaddy11) has taken to the platform to call out Target for a more deliberate mix-up by an employee of the department store chain. When they ordered two books with strange storylines through shipping, they received a paperback copy of the Bible instead.

“When I opened my package, I grabbed the Bible,” they say in the video. “That’s what I got. I ordered three strange books. One was picked up at the store, the other two were going to be delivered, and I got the Bible, which should never happen to anyone, because it’s freedom of speech and all that stuff.”

Liv says that they have worked for Target in the past and understand that it would be very difficult to accidentally mix up the book order because employees who pack orders have to search for the individual items.

“Here’s the fun fact about Target: The person who decided to send this to me: I worked for Target for three and a half years, I know how ship from store and order pickup works,” they say. say it in the video. “You have your Zebra, you scan a cart, you literally go and you actually follow this Zebra to the location in the store or the warehouse to pick up that item and scan it out of the box. Your barcodes must match and then be scanned into the shopping cart so that the order is actually fulfilled and processed correctly.”

“They went out of their way to deliberately pull out the two books I wanted to put aside and put this in instead,” Liv says.

The poster then asks viewers who have experienced something similar to come forward, to determine if this is a pattern.

“This was done on purpose,” they say. “I’m going to reach out — I’ll let you know, Target — I’m reaching out to your company because this should never have happened, and I hope this doesn’t happen to any other guests that you actually deal with. It’s just really funny that it happened to me and I worked for one of your stores and if you need that store number I can definitely give it to you.

The Daily Dot contacted Liv via direct message on Instagram and Target via email about the video.

Liv’s experience comes after Target faced backlash from conservatives over its Pride section last summer. This led to several consumers noticing the store changing the location and organization of its Pride section.

@fooddaddy11 #stitch with @HENSYBENSYI appreciate all the compliments, I’m shy about it because it surprises me. Tell me the most creative compliment that stopped you in your tracks. #wlw #mascsoftiktok #compliments #goldenretrieverlesbian #lesbiansoftiktokover30 #creative #swoon #bashful #fyp #mascs #femme #bi #trans #nonbinary #queer #goodmorning #lesbiansoftiktok ♬ original sound – Liv

Several viewers of Liv’s video were also upset about the book swap and suggested there could be several ways to determine exactly how it happened.

“I imagine the target knows who scanned that command number?” wrote one commenter. “I assume you need to log into the device they are using.”

“I’ve had several warehouse jobs,” another commenter wrote. “There is no way this mistake could have happened, and there is no way the person could have gotten out without getting caught.”

“I’m so sorry this happened to you,” one commenter wrote. “This was 100% intentional! I used to collect orders and if they didn’t scan the book, they could just enter the item # into the zebra to add it to the cart.”

*First published: March 6, 2024, 3:00 PM CST

Brooke Sjoberg

Brooke Sjoberg is a freelance writer for the Daily Dot. She graduated with her bachelor’s degree in journalism from the University of Texas at Austin in 2020.

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