Electronic Boarding Pass Issues
Recently I have been using the electronic boarding pass as much as possible. Not only is it less wasteful in terms of paper waste, but it is also more efficient for check-in, particularly when travelling with no checked baggage. Without baggage, the electronic smart phone boarding pass allows you to breeze through the airport without lining up to check-in, and without the hassle of having to print out the boarding card at home.
With this über convenience though comes a whole new set of hassles which I have discovered and are not limited to the items below:
- If your iPhone or Blackberry is running low on juice you will not be able to board the plane.
- When showing your pass at the departure gate and security it is cumbersome to show your ID and hand over your iPhone at the same time
- On the iPhone the orientation of the boarding pass changes as you handle it, again causing a slightly clunky experience
- If the pass loads in a browser you need to connect to the internet if you close the browser and come back to it again. This can be an issue, but I have made sure to take a screenshot of my boarding pass and save it into the photo gallery on my iPhone.
Overall the electronic boarding pass is a high tech solution with some low-tech hassles. I’ve also noticed that despite the advanced technology, they still need to affix a luggage tracking sticker to something if you are checking baggage. This means a sticker stuck to the back of my iPhone. I found this quite funny.
The e-boarding pass is something that will only get better with time, but for now there do seem to be a few low-tech issues.








